A NOTE TO OUR LBB COMMUNITY
We truly hope you are all well and taking the necessary precautions to be safe during this time. We know that many of you may be worried, if not for yourselves, maybe your loved ones. Let us use this time to reflect and practice self-care. Take a warm bath. Read that book that has been sitting there. Listen to your favorite music, do crafts with the kids but whatever you choose; take a moment to unwind and recoup.
In light of all that is happening globally, we would like to share with you our tactics in ensuring our Standard of Care in handling our packages.
1. We have and always had a process in place whereby our LBB stations and the areas used to prepare your packages are sanitized before and after use.
2. LBB and all of our Shipping Team partners assure us they wear protective gear which includes gloves. We are and have always been precautious with how we and our partners handle our packages.
3. We use FedEx, USPS, and UPS to ship out the packages. We have little control over how our carriers deliver.
With that said, we strongly advise that when receiving your packages, you discard the box that your goodies arrive in. Please always follow the steps by washing your hands for 20 seconds with warm water and soap.
UPDATE 4/20/2020 - Package delivery delays. Please be patient and please let your customers know their items will ship but they may not get it the normal time frame. All shipping carriers are doing their best under these circumstances.
At this time, we ask that you all practice social distancing. Don't go outside if you do not need to.
The Center for Disease Control provided an informative write up on How To Prevent Spread. Please take a moment to readjust so that you're in the know. https://www.cdc.gov/coronavirus/2019-nCoV/index.html
We are committed to being responsive to our customers and to our Gifting Experts as the situation evolves.
We wish you the very best and we’ll keep you updated on any further developments.
Take a deep breath and just relax!
Sending lots of love and hugs to all!
Mia and LBB Team xoxoxo